Return & Refund Policy

If your shoes are the wrong size (within a size or two), we will replace them, and send you a shipping label to return them.  Include your order # to get return authorization code at:  returns@mascotkicks.com.

If your order is not what you approved, or the product(s) is defective/flawed, we will replace or refund.. Just send us a photo to get an authorization code.  Please notify us with your order # within ten (10) days of delivery of items to:  returns@mascotkicks.com 

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